We may change this Privacy Policy from time to time by publishing it on our website. Please revisit the policy periodically to ensure you are familiar with the current version.
What is personal information?
Personal information is any information or opinion about you that is reasonably capable of identifying you, whether true or not, and however recorded.
Kinds of personal information we collect and hold
The personal information we may collect, either directly from you or from third parties, includes:
name, residential or postal address, email address, date of birth, telephone numbers
identification documents (e.g. passport, driver’s licence) for identity verification
occupation, employment history, and education history
tax file numbers, tax residency status, and other government-issued identification numbers
bank account details, shareholdings and investment details
financial information you provide to us or authorise us to access
Internet Protocol (IP) address when you use our website or electronic signing platforms (e.g. DocuSign)
records of your interactions with us, and any other information you give us in the course of our dealings with you.
How we collect personal information
We may collect personal information directly from you when you:
apply for a product or service
submit electronic or hard-copy forms
participate in a phone or video call with us
email or otherwise correspond with us
visit our website.
We may also collect information about you from:
your investment adviser
our service providers
regulator databases
public sources such as websites.
Collection of sensitive information
Sensitive information includes details about racial or ethnic origin, political opinion, religious beliefs, trade union membership, sexual orientation, criminal record, or health information. We will not collect, use, or disclose sensitive information unless it is necessary for one of our functions or activities and we have your consent, or we are legally required to do so.
If you provide information about another person
If you provide us with personal information about another person, you must ensure that they have been notified and have consented to our collection, use and disclosure of that information as set out in this Privacy Policy.
Why we collect personal information
We collect personal information to provide our products and services, to meet our legal and regulatory obligations, and for purposes such as:
compliance with the Anti-Money Laundering and Counter-Terrorism Financing Act
establishing tax residency status under international tax reporting obligations (e.g. FATCA and CRS)
carrying out or facilitating client instructions and responding to client queries
managing accounts, risk, systems testing, staff training, and market research
managing complaints or disputes
preventing or investigating fraud, unlawful activity or misconduct.
Who we disclose personal information to
We may disclose your personal information to:
our service providers (on a confidential, use-restricted basis)
your investment adviser
our representatives and professional advisers, including lawyers and accountants
auditors we appoint to ensure operational integrity
financial institutions (for AML/CTF purposes)
persons acting on your behalf (e.g. solicitor, trustee, executor, accountant, attorney)
government agencies, regulators, and law enforcement bodies
other organisations with whom we jointly provide products or services.
Direct marketing
We may use your personal details to send you newsletters and information about our products, services, or events. If you prefer not to receive such communications, you can opt-out at any time by contacting our Privacy Officer.
Overseas disclosures
Some of our technology and operational service providers may store or process information outside Australia. We will only engage such providers where we reasonably believe they are subject to legal or contractual obligations that provide protections equivalent to the Australian Privacy Principles.
Quality and retention of information
We will take reasonable steps to ensure your personal information is accurate, complete, and current. Where personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.
How we keep your information secure
We store personal information in both hardcopy and electronic form. Safeguards include:
staff training on privacy obligations
password protection and access restrictions
firewalls, intrusion detection, and anti-virus systems
use of secure networks and encryption for data transmission
building security measures
secure destruction and de-identification processes.
Accessing and correcting your information
You may request access to the personal information we hold about you, or ask for corrections, by contacting our Privacy Officer (details below). We will verify your identity and generally respond within 30 days. While no fee is charged for such requests, we may charge a reasonable cost for providing access.
Making a privacy complaint
If you have concerns about how we handle your personal information, please contact our Privacy Officer. Please include your name, email, and phone number and describe your complaint in detail. We aim to investigate and respond within 30 days. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
Contact – Privacy Officer
Foxglove Defence
Email: enquiry@foxglovedefence.com.au
Mail: 3 Brixton Street, Cottesloe WA 6011
We may change this Privacy Policy from time to time by publishing it on our website. Please revisit the policy periodically to ensure you are familiar with the current version.
What is personal information?
Personal information is any information or opinion about you that is reasonably capable of identifying you, whether true or not, and however recorded.
Kinds of personal information we collect and hold
The personal information we may collect, either directly from you or from third parties, includes:
name, residential or postal address, email address, date of birth, telephone numbers
identification documents (e.g. passport, driver’s licence) for identity verification
occupation, employment history, and education history
tax file numbers, tax residency status, and other government-issued identification numbers
bank account details, shareholdings and investment details
financial information you provide to us or authorise us to access
Internet Protocol (IP) address when you use our website or electronic signing platforms (e.g. DocuSign)
records of your interactions with us, and any other information you give us in the course of our dealings with you.
How we collect personal information
We may collect personal information directly from you when you:
apply for a product or service
submit electronic or hard-copy forms
participate in a phone or video call with us
email or otherwise correspond with us
visit our website.
We may also collect information about you from:
your investment adviser
our service providers
regulator databases
public sources such as websites.
Collection of sensitive information
Sensitive information includes details about racial or ethnic origin, political opinion, religious beliefs, trade union membership, sexual orientation, criminal record, or health information. We will not collect, use, or disclose sensitive information unless it is necessary for one of our functions or activities and we have your consent, or we are legally required to do so.
If you provide information about another person
If you provide us with personal information about another person, you must ensure that they have been notified and have consented to our collection, use and disclosure of that information as set out in this Privacy Policy.
Why we collect personal information
We collect personal information to provide our products and services, to meet our legal and regulatory obligations, and for purposes such as:
compliance with the Anti-Money Laundering and Counter-Terrorism Financing Act
establishing tax residency status under international tax reporting obligations (e.g. FATCA and CRS)
carrying out or facilitating client instructions and responding to client queries
managing accounts, risk, systems testing, staff training, and market research
managing complaints or disputes
preventing or investigating fraud, unlawful activity or misconduct.
Who we disclose personal information to
We may disclose your personal information to:
our service providers (on a confidential, use-restricted basis)
your investment adviser
our representatives and professional advisers, including lawyers and accountants
auditors we appoint to ensure operational integrity
financial institutions (for AML/CTF purposes)
persons acting on your behalf (e.g. solicitor, trustee, executor, accountant, attorney)
government agencies, regulators, and law enforcement bodies
other organisations with whom we jointly provide products or services.
Direct marketing
We may use your personal details to send you newsletters and information about our products, services, or events. If you prefer not to receive such communications, you can opt-out at any time by contacting our Privacy Officer.
Overseas disclosures
Some of our technology and operational service providers may store or process information outside Australia. We will only engage such providers where we reasonably believe they are subject to legal or contractual obligations that provide protections equivalent to the Australian Privacy Principles.
Quality and retention of information
We will take reasonable steps to ensure your personal information is accurate, complete, and current. Where personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.
How we keep your information secure
We store personal information in both hardcopy and electronic form. Safeguards include:
staff training on privacy obligations
password protection and access restrictions
firewalls, intrusion detection, and anti-virus systems
use of secure networks and encryption for data transmission
building security measures
secure destruction and de-identification processes.
Accessing and correcting your information
You may request access to the personal information we hold about you, or ask for corrections, by contacting our Privacy Officer (details below). We will verify your identity and generally respond within 30 days. While no fee is charged for such requests, we may charge a reasonable cost for providing access.
Making a privacy complaint
If you have concerns about how we handle your personal information, please contact our Privacy Officer. Please include your name, email, and phone number and describe your complaint in detail. We aim to investigate and respond within 30 days. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
Contact – Privacy Officer
Foxglove Defence
Email: enquiry@foxglovedefence.com.au
Mail: 3 Brixton Street, Cottesloe WA 6011